Terms & Conditions

Inkjet Toner Refills has a 14 day return policy. Details of the policy are provided below for your convenience.

Return of Non-Faulty Goods
Goods may be returned within 14 days of receipt of delivery. The goods to be returned must be in original sale condition and must not be damaged or opened in any way. Upon return of the resaleable goods, a product exchange or credit will be issued.

Return Of Faulty Goods
Due to the nature of many of the goods that we sell. We can not accept goods as being faulty, until the goods have been tested by qualified staff at Inkjet Toner Refills. Any goods that are returned will be inspected and/or tested before any further action can be taken. All products unless otherwise stated, are sold with the full warranty of the manufacturer. The warranty period and service varies from manufacturer to manufacturer. Customers may be required to contact the manufacturer directly for returning some products.

Three Easy Steps for return of Non-Faulty or Faulty Goods

Step 1. Complete the Return Authorisation Form.

Step 2. Return the goods by carefully following the instructions that are supplied with the Return Authorisation Number.

Step 3. Upon return of the goods at Inkjet Toner Refills, the goods will be inspected before product exchange or credit will be issued. Returns may take up to 7 days to process from the date of return of the goods, restocking fees may apply to the return of non-faulty goods.

If you have any questions or comments regarding returning our products please do not hesitate to
contact us.